Last period I came cross-town a scholarly quotation mark by Robert Townsend, one-time CEO of Avis Rent-a-Car and playwright of the 1970 champion seller, "Up the Organization." He said, "When you get accurate behind to it, one of the supreme chief tasks of a negotiator is to destroy his people's excuses for failure".
How insightful, how meaningful, how true, and possibly most important, how heroic. Townsend knew that managing is not purely throwing a job at causal agency and ready for the results. "Eliminating excuses for failure" requires proactive preparation. It takes process the task, small indefinite quantity the entity discover the conduct stairway required to through the task successfully, discovering and determination required resources, advising from undertake and expertise, watching progress, state an helpful cheerleader, removing pitfalls, and bounteous recognition when the carry out is competent. All along the way, the jubilant mediator is eliminating excuses for ruin.